Choose the right subscription or register for a free 3-month trial.
Alpha
For small practices-
Who: up to 4 people
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What: up to 4 items
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Where: up to 4 rooms
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Over 3,000 icons and symbols
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Free push messages on smartwatch, smartphone and tablet
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SMS support**
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Independent management of people/rooms
Bravo
For medium-sized practices-
All the functions of Alpha, plus:
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Who: up to 10 people
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What: up to 10 items
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Where: up to 10 rooms
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Out of office assistant
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Guest or patient call
Charlie
For large practices-
All the functions of Alpha, plus:
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Who: up to 20 people
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What: up to 20 items
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Where: up to 20 rooms
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Out of office assistant
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Guest or patient call
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Group function
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Waiting room monitor
Delta
Tailored to your practice-
All functions available, special requests possible
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Individual needs assessment and quotation for major clients with over 20 employees
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Own design: logo, colors, individual tile format, etc.
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Connection to industry software and other solutions, e.g. ZaWin patient software
Test access
For the curious-
Test all the functions of the top DELTA subscription model free of charge and without obligation for 3 months.
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30-minute online training/consultation free of charge.
* Plus. VAT 8.1% and one-off setup fee of CHF 250. The subscriptions are billed annually…
** Charges apply for SMS (10 Rp./SMS excl. VAT)
*** myStrom WiFi button for triggering requests at the touch of a button, additional costs from third-party providers may apply for installation.
Commissioning
Install echo charlie on all your devices yourself or leave it to us. On request, we can also order mobile devices and mounts and install them – you don’t have to worry about a thing.
Do it yourself
For the tech-savvy-
Download the apps on your mobile devices
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Log in to the web app and start setting up and calling up the web app yourself.
Let us help you
We support you-
Advice on device/mount selection and optimal setup
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Installation & setup of the apps in your existing infrastructure on site**
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Online and/or on-site training
Lean Back
We take care of everything-
Advice on device/mount selection and optimal setup
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Ordering and setting up the devices
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Installation & setup of the devices in your infrastructure on site**
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Online and/or on-site training
* Plus. VAT 8.1%
** Internet connection and WLAN required.
Support packages
So that you are also supplied after commissioning.
Mayday Basic
For self-helpers-
Online documentation
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Video tutorials
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Software updates
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Technical innovations
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Email support at cost
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Telephone support at cost
MayDay Plus
The offered hand-
Mayday Basic, plus:
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Email support (response time max. 16h**)
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1 telephone support per month (max. 30min)
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2 hours of on-site support per year***
MayDay Gold
All-round care-
Mayday Basic, plus:
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Email support (response time max. 2h**)
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3 telephone supports per month (max. 30min)
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6 hours of on-site support per year***
* Plus. VAT 8.1% . The subscriptions are billed annually…
** This figure is based exclusively on our service hours from 9 am to 4 pm. Example: The response time is 16 hours. You create a support ticket on Wednesday at 3 p.m., then we process your request by Friday 3 p.m.)
*** Plus. Travel costs CHF 160/h
FAQs
How can I cancel the ABO?
The subscription can be canceled annually in writing with three months’ notice.
The trial subscription can be tested for 90 days without obligation and free of charge. Your access will be deactivated after the test phase.
Can I pay the ABO monthly?
The subscription is billed annually. Monthly payment is not possible.
Is it possible to upgrade at any time?
Yes, our dynamic “echo charlie” packages can be expanded at any time. Contact us for an upgrade – we will be happy to help you!
